Privacy Policy

Privacy Policy

Last updated: July 21, 2026

SocialAI is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our application.

1. Information We Collect

Personal Information

• Account details: Full name, email address, and password when you register

• Profile information: Profile photo and display name

• Social media tokens: Access tokens for connected social media accounts (stored securely and encrypted)

Usage Information

• Content you generate (posts, reel scripts, images)

• Features you use and how frequently

• Device information and app version

Device Information

• Firebase Cloud Messaging (FCM) token for push notifications

• Device type and operating system (for app compatibility)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the SocialAI service

• Process AI content generation requests

• Send push notifications about your content and account activity

• Manage your subscription and billing

• Respond to your support requests

• Comply with legal obligations

3. How We Store Your Data

Your data is stored on secure servers. Generated content files (images and videos) are stored on Cloud storage. We use industry-standard encryption to protect sensitive information such as passwords and social media access tokens. We retain your account data for as long as your account is active. If your subscription expires or your account is closed, we may permanently delete your personal data within 30 days, consistent with our content deletion policy in the Terms of Service.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following cases:

• Service providers: We use third-party services (such as AI providers and cloud infrastructure) that process data on our behalf under strict confidentiality agreements

• Legal requirements: We may disclose your information if required by law or to protect our legal rights

• Business transfer: In the event of a merger or acquisition, your data may be transferred to the new entity

Third-Party Services We Use

• Cloud storage — to store and deliver your generated content files.

• OpenAI / Minimax / any AI provider — your content prompts are sent to an AI content generator API to generate content.

• Firebase (Google) — for push notifications and authentication services.

5. Social Media Integrations

When you connect a social media account, we store access tokens necessary to publish content on your behalf. We only request the minimum permissions required. You can disconnect any social media account at any time from Settings → Connected Accounts. Disconnecting will remove the stored access token immediately.

6. Push Notifications

We use Firebase Cloud Messaging to send push notifications. We collect your device's FCM token solely for this purpose. You can disable notifications at any time from Settings → Preferences. Note that critical account security notifications may still be delivered regardless of your preference settings.

7. Cookies and Analytics

The SocialAI mobile application does not use cookies. We may collect anonymous usage analytics to improve the app experience. This data is aggregated and cannot be used to identify individual users.

8. Children's Privacy

SocialAI is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.

9. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your account and all associated data

• Withdraw consent for push notifications at any time

• Disconnect connected social media accounts at any time

To exercise any of these rights, contact us at thebyteloom@gmail.com.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes via push notification or email. The updated policy will be available in the app at all times. Continued use of the app after changes means you accept the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Email: thebyteloom@gmail.com

• WhatsApp: +880 1234-567890